Terms & Conditions
We offer the following payment options in our online store:
All payments being made on our website are being handled with Mollie B.V. All orders being made within the European Union are VAT included. Outside the European Union VAT and import/custom costs are not included.
Our watches are sold with a two year international warranty from the purchase date. Warranty covers product failures. Life of the battery or wear and tear from the watchcase/glass & strap are not covered within our warranty.
We always aim to get your order shipped out within 24 hours of verification. All watches will be delivered insured with POSTNL. You will receive an email when your order is shipped with your personal track & trace code.
For questions about shipping, delivery times or tracking of your order, contact us by email and we will respond as soon as we can: firstname.lastname@example.org
We offer 14 days return policy on every watch bought from our online store. To get a full refund or store credit your watch needs to be unworn condition and returned in its original packaging. Please contact our customer service to schedule the return of your order at email@example.com.
The shipping costs made for the return are non-refundable and your responsibility. We would like to advise you to send the returns with a tracking service to avoid the risk on not receiving the returns.
We may collect the following personal information:
Demographic information such as postcode, preferences and interests
Information relevant to potential surveys/future offers
This information could be used for internal records, to improve our products/website or to send periodically promotional emails about new products, specials offers or other things we think you might be interested in.
Your personal information is securely stored and will never be shared with any third parties.
The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
For further information on which cookies we use, please send us an email on firstname.lastname@example.org
Dutch Horology Hamstraat 2c 6041HB Roermond / Kvknr: 64661660 / Vat ID: NL121061772B02